Returns & Exchanges
At Cajun Cleaver, we stand behind the quality of our professional-grade cutlery and kitchen tools. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account and visit the order history section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Package Your Gear
Securely pack the unused items in their original packaging, ensuring all protective blade guards and documentation are included to prevent damage during transit.
- 3.Ship to the Bayou
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Inspection and Refund
Once our team inspects the returned tools for quality assurance, we will process your refund to the original payment method within 5-7 business days.